Shipping policy

Thank you for visiting and shopping at Pink Liquorice SA. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed after receiving payment, please note the cut-off time is 8 pm and all payments received after 8 pm will fall into the next business day. All orders will be dispatched within 2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Estimated Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Destination	Estimated delivery time
City	3-5 business days
Rural	5-7 business days

 

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Pink Liquorice SA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the Republic of South Africa.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.